What Data We Collect and Why We Use It
When you open an account, we collect the information you submit directly — your name, email address, phone number, and the payment details linked to your chosen wallet. If you deposit through DANA, OVO, or GoPay, we record the transaction reference and amount to verify your
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account balance and process withdrawals correctly. We also collect device identifiers, browser type, and session data automatically when you access our platform from your phone or desktop browser. This technical data helps us keep your session stable and detect unusual login patterns that might indicate unauthorised
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access. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those services need to complete your transaction. If you contact our support team about a wallet verification issue or an
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account query, the messages you send are stored so we can follow up accurately. We keep data only for as long as your account is active or as required by applicable regulations. Where local law in Indonesia requires us to retain certain records, we comply with
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those obligations — but we do not retain data beyond what is necessary. You have the right to request a copy of the data we hold about you, to ask us to correct inaccuracies, or to request deletion where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.